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If you still have problems, please let us know, by sending an email to support@webcr8tive.com, thank you!

OFFICE HOURS

Mon-Fri 9:00AM - 5:00PM
Sat-Sun Closed

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F.A.Q.

ANSWERS EVERYWHERE

Most Popular Questions

What is your minimum contract term?

Simple answer, we don't have any contracts, we let our service and results do the talking

Of course. We strongly believe in plenty of communication between ourselves and the client. It is vitally important for the same person to interact with the client in order to understand their business and its aspirations.

Yes we do. The terms depend upon the individual project in question but as our sites range anything from £1,000 upwards, there's sure to be a plan to suit your business.

As you may imagine, we are asked this A LOT and we mean, A LOT. The issue here is Google. Their complex algorithm changes many times throughout the year and so do their rules. The simple fact is, as long as we follow their rules to the full, you'll be right up their as fast as anyone could be and we'll ensure you stay there too.

Simple answer, No. We never set out to be the cheapest but then, what does that actually mean anyway? Being cheap will inevitably end up costing you more money in the long run as a lower cost service cannot possibly offer the level of management needed to drive a cost effective ROI. We believe our charges are fair and reasonable bearing in mind we always under promise yet always over deliver.

How long does it take you to build a new website?

This process usually takes 6 to 8 weeks from start to finish. However, the main component to the site is that of content. The quicker we receive this, the quicker we can progress the site build.
We appreciate that some clients find this aspect a challenge so we also offer a content management service too whereby we research your market and your competitors and compile the website content for you.

Yes absolutely. All our sites are, in fact I can't remember any site we have built that wasn't

A big yes ! We have our own reporting platform whereby you'll have your own logins to all your activity with us so you can check as and when you wish. As our service is all about driving quality leads to your business, it's imperative both parties are fully aware of what works and what doesn't. We can even track and record all phone calls received if you wish so you can monitor your own call handling staff.
Your dedicated Account Manager would also visit you at least once a month to take you through all the pertinent statistics, pointing out the strategy for the following period.

Of course we can, this is what we do. At our initial meeting, it's important for us to know exactly what your business is looking achieve. From there we can recommend the most cost effective plan, explaining clearly how each area works and the resultant benefits to your Company.

Absolutely. We pride ourselves on the dedicated service we offer and welcome any feedback received (good or bad). We have recently engaged with Trustpilot to allow clients to freely offer their comments. So far, it's all 5 stars and the odd 4

There are two options here. 1. To contact your dedicated Account Manager (whomever that may be). If however they are unavailable, we also 2. Have a ticketing system where all questions/queries are logged and addressed asap. Our completion time is dependent upon the individual issue raised. (it's usually same day though)

As we have no contracts, it's very simple, All we require is a 30 day written notice. post or email will do

Of course we can. Whilst we may not be the cheapest, our management fees can start from around £200 per month (depending upon what service is required). As we (as mentioned) offer payment plans for our websites, these too are affordable

Believe it or not, we get asked this question all the time. The short answer is no, we cannot. If any SEO Agency you are talking to says they can, our advice is to reconsider your options.

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